Speakers

Jeff Jackson currently serves as the Deputy Assistant Administrator of the Federal Insurance
Directorate within FEMA’s Office of Resilience.
In this role, Jeff leads the daily operations of the National FIood Insurance Program (NFIP), the
world’s largest single-peril insurance provider, which serves over 5 million policyholders
nationwide and generates more than $3.5 billion in annual revenue.
Under Jeff’s leadership, the organization is improving the NFIP’s customer experience and using
innovative approaches that offer policyholders more choice, and a program that aligns with the
private insurance market.
Jeff played an instrumental role in FEMA’s 2021 implementation of the NFIP’s updated rating
approach. The changes corrected longstanding pricing inequities effecting nearly one million
policyholders by eliminating lower risk, lower value homes subsidizing higher
risk, higher value homes. Jeff advocates for additional NFIP reforms including the need for a
means tested affordability plan to help address pricing barriers for many uninsured Americans.